Updated: January 2026

Privacy Policy fun36 – Our Commitment to Protecting Malaysian Members' Data

Fun36 takes the privacy and security of every member's personal data seriously. This document clearly explains what information we collect, how it is used, who can access it, and your rights as a fun36 member. We believe transparency is the foundation of trust.

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-bit Encryption
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Selling Data to Third Parties
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Rights
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Fun36 Privacy Commitment – Key Highlights

Six core principles that shape how fun36 handles the personal data of every Malaysian member

SECURITY
Full 256-bit SSL Encryption

All data transmitted between your device and fun36's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions. Your information never travels in a form that can be read by any third party.

TRANSPARENCY
No Sale of Data to Third Parties

Fun36 has never and will never sell, lease, or disclose your personal information to any third party for marketing or commercial purposes without your explicit consent. Your data belongs to you – we are merely its custodian.

YOUR RIGHTS
Right to Access, Amend & Delete Data

Every fun36 member has the right to request a copy of the personal data we hold, correct inaccurate information, or request deletion under certain circumstances. Such requests will be processed within 14 business days of receipt.

LIMITED PURPOSE
Data Used for Specific Purposes Only

The information you provide to fun36 is used solely for the purposes stated in this Privacy Policy — account management, transaction processing, identity verification, and service improvement. We do not use it for any other purpose without your consent.

YOUR CONTROLS
Full Control Over Communication Preferences

You can opt in or out of marketing communications from fun36 at any time through your account settings. Your preference will be respected and applied within 5 business days of the change being made.

COMPLIANCE
Compliance with Data Protection Regulations

Fun36 operates in accordance with applicable data protection laws and regulations. This Privacy Policy is updated periodically to reflect changes in legislation and industry best practices, ensuring your data is always handled to the highest standards.

End-to-End Encryption256-bit SSL for all data
Secure ServersData stored in a protected environment
24/7 MonitoringReal-time threat detection
Restricted AccessOnly authorised personnel can access data

Welcome to the Privacy Policy fun36. This document explains in detail how fun36 collects, uses, stores, protects, and discloses your personal information when you use the fun36.best platform.

Your privacy is our priority. We don't treat your data as a business asset — we treat it as a trust placed in our hands, and we are committed to protecting it to the best of our ability. This policy is written in plain, straightforward language because we believe you have every right to know exactly what happens to your information.

By using the platform fun36, register an account, or carry out any transaction, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue your use of this platform.

1

Introduction & Scope of This Privacy Policy

This Privacy Policy is issued by fun36 and applies to all personal information collected through:

  • The fun36.best website and all associated pages
  • Member registration process and account management
  • Deposit and withdrawal transactions via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay
  • Betting and casino gaming activity on the fun36 platform
  • Interactions with our customer support team
  • Use of platform features such as live chat, notifications, and user feedback

This policy does not apply to third-party websites or services that may be linked within the fun36 platform. We encourage you to read the privacy policies of those sites separately.

This Privacy Policy forms part of your overall agreement with fun36, together with the Terms & Conditions and page Responsible Gaming. Please read all of these documents.

2

What Personal Data We Collect

Fun36 collects various types of information from members depending on how you interact with our platform. Here is a detailed breakdown:

Information You Provide Directly

Data Category Sample Information Purpose of Collection
Identity Full name, username, date of birth Identity & account verification
Affiliates Phone number, email address Communication & OTP verification
Financial E-wallet account number, bank account holder name Deposit & withdrawal processing
Introduction Identity card number (if requested for verification purposes) KYC & anti-fraud compliance
Communications Live chat records, emails to customer support Complaint resolution & service improvement

Automatically Collected Information

  • Technical Data: IP address, device type, operating system, web browser, screen resolution.
  • Usage Data: Pages visited within the platform, time spent per session, navigation patterns, and interactions with platform features.
  • Transaction Data: A complete record of all deposits, withdrawals, bets, winnings, and losses in your account.
  • Location Data: General location based on IP address for security and legal compliance purposes — we do not collect your precise GPS location.
  • Cookie Data: Session information, language preferences, login status, and analytics cookies that help us understand how the platform is used.

Important Note: fun36 never stores full credit or debit card numbers on our servers. All financial transactions are processed through secure payment gateways that comply with PCI-DSS standards.

3

How We Use Your Data

Fun36 uses collected personal data solely for legitimate purposes that are necessary for operating the platform. Below is a detailed breakdown of how your data is used:

Account Management & Services

  • Creating and managing your fun36 member account.
  • Processing deposits and withdrawals through your chosen Malaysian payment method.
  • Verifying your identity when required for security and legal compliance purposes.
  • Providing access to all games and services available on the fun36 platform.
  • Managing and processing bonus claims and promotions you are eligible for.

Security & Fraud Prevention

  • Detecting and preventing fraudulent activity, money laundering, or platform abuse.
  • Monitoring for unusual usage patterns that may indicate unauthorised access to your account.
  • Complying with anti-money laundering (AML) and know your customer (KYC) regulatory requirements.
  • Verifying that you meet the age eligibility requirement (18 years and above).

Service Improvement

  • Analysing platform usage patterns to identify areas for improvement.
  • Developing new features and games based on member needs and preferences.
  • Optimising platform performance for a better user experience across all devices.

Communications

  • Sending you important account notifications, including transaction confirmations and security alerts.
  • Keeping you informed about promotions, bonuses, and special events at fun36 — provided you have opted in to receive such communications.
  • Responding to enquiries and complaints you submit to the fun36 customer support team.
4

Third-Party Data Sharing & Disclosure

Fun36 does not sell, lease, or trade your personal data to any third party for their own commercial purposes. However, in the course of operating the platform, there are limited circumstances in which we may need to share your information:

Trusted Service Providers

Fun36 works with trusted third-party service providers to carry out specific functions, including:

  • Payment Gateway: Providers such as Touch 'n Go, GrabPay, DuitNow, and FPX require minimum transaction information to process your deposits and withdrawals.
  • Game Providers: Live game studios and slot providers require basic session data to run games properly.
  • Analytics Services: Analytics tools that help us understand how the platform is used, in the form of aggregated data with no personal identifiers.
  • Security Services: Fraud detection and cybersecurity technology providers that help protect the platform and your data.

All third-party service providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by fun36.

Legal Requirements

Fun36 may be required to disclose your personal information when mandated by law, such as complying with court orders, legal warrants, or requests from competent authorities. In all such cases, fun36 will disclose only the minimum information necessary and will endeavour to notify you in advance where permitted by law.

fun36 does NOT share your personal data with third-party advertisers, marketing companies, or any organisation for their own marketing purposes without your explicit consent.

5

Data Security – How We Protect Your Information

Fun36 implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, unlawful use, loss, or damage:

Technical Security Measures

  • 256-bit SSL Encryption: All communication between your browser and fun36's servers is encrypted using SSL/TLS 256-bit — the highest security standard commercially available.
  • Stored Data Encryption: Sensitive data such as passwords are stored in hashed form and cannot be reversed to plain text. fun36 does not store your password in plain text.
  • Strict Access Controls: Only fun36 staff with a legitimate business need and who have undergone background checks are permitted to access members' personal data, and only in accordance with the principle of minimum necessary access.
  • Continuous Monitoring: Round-the-clock security monitoring to detect suspicious activity, intrusion attempts, and system anomalies in real time.
  • Two-Factor Authentication: fun36's internal administration system requires two-factor authentication for all staff accessing user data.
  • Regular Security Audits: fun36 conducts regular independent penetration testing and security audits to identify and address vulnerabilities.

What You Should Do to Keep Your Account Secure

  • Use a strong, unique password for your fun36 account — do not reuse passwords from other accounts.
  • Never share your password or OTP code with anyone, including anyone claiming to be a fun36 staff member.
  • Log out of your account when using a shared or public device.
  • Notify fun36 immediately if you suspect any unauthorised activity on your account.
6

Data Storage & Retention Periods

Fun36 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable law. The following are general guidelines for data retention periods:

Data Type Retention Period Reason
Active account information For as long as the account is active Account management & services
Financial transaction records 7 years after the transaction Financial & tax compliance
Betting & gaming records 3 years after activity Dispute resolution & audits
Customer support logs 2 years after the case is closed Quality monitoring & improvement
Closed account data 5 years after account closure Anti-fraud & legal compliance
Technical & security logs 90 days Security incident investigations

Once the retention period has expired, data will be securely deleted or anonymised so it can no longer be linked to any individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

7

Your Rights Regarding Personal Data

As a fun36 member, you have the following rights regarding your personal data. fun36 is committed to respecting and facilitating the exercise of these rights:

Right of Access

Request a copy of all personal data we hold about you within 14 working days.

Right to Rectification

Request the correction of any inaccurate or incomplete data in your account.

Right to Deletion

Request deletion of your data in certain circumstances — subject to our legal obligations.

Right to Restriction

Request that we restrict the processing of your data in circumstances where its accuracy or the validity of the processing is in dispute.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another provider.

Right to Object

Object to the processing of your data for specific purposes, such as direct marketing, at any time.

To exercise any of the rights above, contact the fun36 privacy team by email at support@fun36.best with the subject line "Data Privacy Rights Request". Please include your username and registered phone number to help us verify your identity promptly. We will respond within 14 business days.

Some deletion requests may not be fully fulfilled if the data is required for legal compliance purposes — for example, financial transaction records that must be retained for 7 years under Malaysian law. In such cases, we will notify you and explain the reason.

8

Cookies, Tracking Technologies & Your Choices

Fun36 uses cookies and similar tracking technologies to enhance your experience on the platform, ensure proper functionality, and understand how the platform is used. The following are the types of cookies we use:

How to Manage Your Cookie Preferences

Required cookies cannot be disabled as they are essential for the platform's core functionality. For optional cookies, you can manage your preferences through your fun36 account settings or your web browser settings. Please note that disabling certain cookies may affect the functionality or your experience on the platform.

9

Protection of Minors & Vulnerable Individuals

Fun36 takes the protection of children and vulnerable individuals very seriously. The fun36 platform is strictly for individuals aged 18 and above only. We do not knowingly collect or store personal data from minors.

If you believe a minor has registered a fun36 account or provided us with personal data without parental or guardian consent, please contact us immediately at support@fun36.best. fun36 will take prompt action to investigate, delete the relevant data, and close the account.

Self-Exclusion Programme

For individuals who have a gambling problem or wish to set personal limits, fun36 provides a comprehensive set of self-exclusion tools. More information on how to use these tools is available on the Responsible Gaming us. Member data related to self-exclusion programmes is handled with the highest level of confidentiality.

Warning: If you know or suspect that someone under the age of 18 is using the fun36 platform, please contact us immediately at support@fun36.best. We have both a moral and legal obligation to ensure this platform remains free from underage use.

10

Privacy Policy Amendments & How to Contact Us

Fun36 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in law, technology, or our operational practices. Any material changes will be communicated to members via an in-platform notice or email, at least 14 days before the changes take effect.

We encourage you to review this page periodically. The "Updated" date at the top of this page indicates when this Privacy Policy was last revised. Your continued use of the fun36 platform after the effective date of any revision constitutes your acceptance of the updated policy.

Contacting the fun36 Privacy Officer

For any questions, concerns, or complaints regarding this Privacy Policy, your data rights, or how fun36 handles your personal information, please contact us via:

  • Email: support@fun36.best – Use the subject line "Privacy Policy Inquiry" to be routed to the right team.
  • Live Chat: Available on the fun36 platform 24 hours a day, 7 days a week in Bahasa Malaysia.
  • FAQs: Our FAQ page answers the most frequently asked privacy questions.

We are committed to responding to all privacy enquiries within 5 business days and resolve any formal complaints within 14 business days from the date of receipt.

This Privacy Policy was last updated on January 2026. Please check back on this page periodically for the latest updates from fun36.

Why Data Privacy Matters to fun36 and Malaysian Members

If you've ever hesitated before signing up on an online platform — including fun36 — that's a perfectly reasonable and sensible instinct. In today's digital world, personal information is genuinely valuable and deserves to be treated with care. At fun36, we don't see that concern as an obstacle — we see it as an opportunity to show you that earning your trust is our top priority.

Many Malaysian players we've spoken to share the same concerns: "What happens to my phone number after I sign up?" or "Will my betting records be shared?" or "Who can see my financial information?" These are valid questions, and we want to address them directly and honestly in this document.

The Difference Between a Genuine Privacy Policy and One That Merely Meets Legal Requirements

Most online platforms have Privacy Policies that are long and packed with legal language that's difficult to understand. More often than not, these documents are designed to protect the company legally rather than to genuinely inform users. fun36 takes a different approach — we wrote this Privacy Policy in plain, easy-to-understand language because we believe you deserve to know exactly what happens to your information, not just vague legal jargon.

The most significant distinction is fun36's commitment to never selling or trading your data to advertisers or third-party marketing companies. This isn't just a statement — it's a deliberate business decision we've made to sustain the long-term trust of our members. We would rather have 100,000 members who trust us completely than a larger base of members who feel uneasy about how their data is handled.

Payment Information – What We Store and What We Don't

This is one of the most frequently asked questions by new fun36 members. When you make a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, or FPX, fun36 receives confirmation from the payment gateway that the transaction has been completed, along with minimal information such as the account holder's name and transaction amount. We do not store your full e-wallet account number or banking login credentials on fun36 servers.

All payment processing takes place through secure, PCI-DSS-compliant payment gateways (Payment Card Industry Data Security Standard). This means your sensitive financial information is handled by dedicated payment security specialists, not stored directly in fun36's database. This approach follows industry best practice and protects you with an additional layer of security.

Betting Records – Confidentiality and How They Are Used

Your betting activity records at fun36 — including game types played, amounts wagered, wins, and losses — are personal data handled with the highest level of confidentiality. fun36 uses these records strictly for legitimate operational purposes: resolving disputes, verifying winners, preventing fraud, and meeting internal audit requirements.

Fun36 does not share your individual betting records with any third party except where required by law. We also do not use your betting records to build profiles for sale to advertisers. This data exists to deliver the service you signed up for — not to generate additional revenue from your information.

Right to Data Deletion – What It Means in the Context of fun36

If you decide to close your fun36 account and do not want us to retain your data, you have the right to request its deletion. This is a right we fully respect. However, there are some important exceptions you should be aware of.

Malaysian financial law requires companies to retain financial transaction records for seven years from the date of the transaction. This means that even if you request data deletion, your deposit and withdrawal transaction records must be kept for that period. We will clearly inform you which data can be deleted immediately and which must be retained, along with the reasons why. This transparency is part of fun36's commitment to you.

Account Security – A Shared Responsibility

Data security is a shared responsibility between fun36 and you as a member. fun36 holds up our end with 256-bit SSL encryption, continuous security monitoring, and secure coding practices. Your part is to protect your password, avoid sharing account access, and notify us promptly if anything seems off.

One thing to keep in mind: fun36 will never ask for your password via email, WhatsApp message, or live chat. If anyone claims to be a fun36 representative and asks for your password, that is a fraud attempt. Please report it to us immediately and do not provide your login credentials to anyone.

FAQ – fun36 Privacy Policy

Answers to the most frequently asked questions about privacy and data security at fun36

No. fun36 does not sell, lease, or trade your personal information to any third party for their own commercial purposes. We only share the minimum necessary data with service providers that help operate the platform (such as payment gateways Touch 'n Go, GrabPay, and FPX), and all such third parties are bound by strict confidentiality agreements. We may also be required to disclose data when mandated by Malaysian law, but this is an exception, not standard practice.

To request a copy of your personal data or to request its deletion, contact the fun36 privacy team by email at support@fun36.best with the subject line "Data Privacy Rights Request". Please include your fun36 username and registered phone number for identity verification. We will respond within 14 business days. Please note that certain data, such as financial transaction records, may need to be retained under Malaysian law even if you request deletion — we will clearly inform you what can and cannot be deleted.

Yes. fun36 does not store sensitive financial details such as your full e-wallet account number or banking password on our servers. All transactions are processed through secure payment gateways that comply with PCI-DSS standards — the highest security standard in the digital payments industry. All communications between your device and fun36 servers are encrypted using 256-bit SSL. When you make a deposit via Touch 'n Go, GrabPay, or FPX, you are interacting directly with those providers' own security systems, not with fun36 servers directly.

Yes, you can opt out of marketing communications from fun36 at any time. There are two ways to do this: first, through the communication preference settings in your fun36 account under the "Profile & Settings" section; second, by sending an email to support@fun36.best with the subject line "Unsubscribe from Marketing Communications". Your preference will be applied within 5 business days. Please note that you will still receive important account-related communications such as transaction confirmations and security alerts — these are not marketing communications and cannot be stopped as they are essential for your account's security.

fun36 has a comprehensive security incident response plan to address any data breaches. In the event of a serious data breach affecting members' personal information, fun36 is committed to notifying affected members within 72 hours of the incident becoming known, taking immediate action to contain the breach and minimise damage, cooperating fully with the relevant authorities, and providing clear guidance to members on the protective steps they should take. We also conduct continuous monitoring and regular security testing to prevent such incidents from occurring.
🔒 YOUR DATA IS SAFE WITH fun36

Play with Peace of Mind – Your Privacy Is Protected

Fun36 protects your personal data with 256-bit SSL encryption, a transparent privacy policy, and an unwavering commitment to never selling your information to third parties. Register a free account and start enjoying Malaysia's casino & Sports Betting platform you can trust.

Minimum deposit RM10 · 256-bit SSL encryption · No data sales · 18+ only

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